Facilities Management

Welcome to Facilities


The Facilities Management Team is responsible for the effective and sustainable management of the College estate. It also ensures that the operation and maintenance of the facilities support the academic, research and administrative functions of the University while balancing financial and technical constraints with health and safety and aesthetic concerns.

The estate comprises of six buildings, the location of these can be seen on the University Campus Map, which include:

  • Alan Walters, R29 - Provides office space to the Business School's postgraduate programme teams and teaching for postgraduate students in a variety of lecture theatres and seminar rooms.
  • Education, R19 - School of Education
  • Muirhead Tower, R21 - College Hub, School of Government and School of Social Policy
  • Park House, G19
  • University House, O3 - The main home of the Business School, this 1900's building provides office accommodation to academic and professional services staff, as well as a variety of meeting and teaching spaces.

Facilities Helpdesk

The Facilities Helpdesk provides a central point of contact to make general enquiries, report faults or request maintenance or facilities services, which may include cleaning, porterage, security, waste management, workplace compliance, classroom setups, keys, signs, printing etc. 

How to contact us

  • To contact a member of the team please email cossfacilities@contacts.bham.ac.uk
  • The helpdesk operating hours are Monday to Friday 8:00am-4:00pm.
  • Outside of these hours for emergency support you can contact Security on 0121 414 3000 (43000 or 44444 if dialling internally)

What details do you need to provide?

  • Contact details: name, telephone number and email address
  • Location of the problem: Building and room number
  • Details of the request/problem

What happens next?

  • You will receive an acknowledgment email once your request has been received. If you need to communicate with us about the request, just reply directly to the email.
  • If for any reason you don’t feel it has been resolved, just reply directly to the email.

Facilities Services & Useful Information

Links to University Pages

Contact the Team

Paul Stephen
College Head of Facilities
Muirhead Tower
Telephone: 0121 414 8433
Email: p.a.stephen@bham.ac.uk 

Rita Whitehouse
Assistant Facilities Manager
Telephone: 0121 414 4801 / 07970922090
Email: r.whitehouse.1@bham.ac.uk

Richard Bell
Facilities Assistant
Telephone: 0121 414 9036 / 07976 434 234
Email: R.P.Bell@bham.ac.uk

Trudy Smith
Facilities Assistant
Telephone: 0121 414 5015 / 07976 434 301
Email: T.J.Smith@bham.ac.uk

Jake Mason
Facilities Assistant (Administration Apprentice)
Email: j.mason.4@bham.ac.uk






Professional Services