Facilities Management

Welcome to Facilities

The Facilities Management Team is responsible for the effective and sustainable management of the College estate. It also ensures that the operation and maintenance of the facilities support the academic, research and administrative functions of the University while balancing financial and technical constraints with health and safety and aesthetic concerns.

The estate comprises of five buildings, the location of these can be seen on the University Campus Map, which include:

• Alan Walters, R29 - Provides office space to the Business School's postgraduate programme teams and teaching for postgraduate students in a variety of lecture theatres and seminar rooms. Opening hours Monday to Friday, 7am to 8pm.
• Education, R19 - School of Education. Opening hours Monday to Friday, 7am to 8pm.
• Muirhead Tower, R21 - College Hub, School of Government and School of Social Policy. Opening hours Monday to Friday, 7am to 8pm.
• Park House, G19.  Opening hours Monday to Friday, 7am to 7pm.
• University House, O3 - The main home of the Business School, this 1900's building provides office accommodation to academic and professional services staff, as well as a variety of meeting and teaching spaces. Opening hours Monday to Friday, 7am to 8pm.

Facilities Helpdesk

The Facilities Helpdesk provides a central point of contact to make general enquiries, report faults or request maintenance or facilities services, which may include cleaning, porterage, security, waste management, workplace compliance, keys, signs, printing etc. 

How to contact us

• To contact a member of the team please email cossfacilities@contacts.bham.ac.uk
  
• The helpdesk operating hours are Monday to Friday 8:00am-4:00pm.
• Outside of these hours for emergency support you can contact Security on 0121 414 3000 (43000 or 44444 if dialling internally)

What details do you need to provide?

• Contact details: name, telephone number and email address
• Location of the problem: Building and room number
• Details of the request/problem

Facilities Services & Useful Information

• Access, Keys & Security
• Building Maintenance
• Cleaning & Waste Disposal
• Fire Safety
• First Aid
• Furniture
• Health and Safety
• New Starters and Office Arrangements
• Photocopying & Printing
• Room Bookings
• Telecommunications & Equipment

Links to University Pages

• Car Parking
• Central Room Bookings
• Cleaning and Hygiene Services
• Creative Media
• Estates
• Portering Services
• Postal Services 
• Security
• Sustainable travel
• Telecommunications
• Waste Management

Paul Stephen
College Head of Facilities
Muirhead Tower
Telephone: 07969239784
Email: p.a.stephen@bham.ac.uk 

Paul Stephen
College Head of Facilities
Muirhead Tower
Telephone: 07969239784

Email: p.a.stephen@bham.ac.uk