Time to Talk? How can our Wellbeing Officers support you?

When you don’t feel okay, it can help to talk to someone. That’s why we’re encouraging you to reach out if you feel like it’s ‘Time to Talk?

We have a range of mental health and wellbeing services available and as part of our ‘Making it Happen’ campaign we continue to review and invest in this area based on your feedback.

Last week, we introduced our UBHeard service – a new free confidential listening and support service that gives you immediate emotional and mental health support 24/7, 365 days a year.

In this email we’ll be highlighting how our ‘Wellbeing Officers’ are #HereForYou...

What does a Wellbeing Officer do? 

Balancing life and studies can be tricky sometimes. We understand it’s not always easy to be fully engaged if you are experiencing challenges with your mental health or wellbeing. That is why there this now a Wellbeing Officer in every school across the University, ready to help you when you need them.

Your Wellbeing Officers are the go-to people to turn to, particularly when these challenges might interfere with your studies. They are trained to provide practical and emotional support on any issues you are facing, often signposting to other services that might be useful for you.

Where those issues are impacting your course, your Wellbeing Officer can offer advice and guidance on arranging extensions, facilitating taking a leave of absence, or the extenuating circumstances process.

While we’re talking extenuating circumstances, if you’d like any more information on our new University-wide process for this and deadline extensions, you can find out more information here.

Wellbeing Officers - An introduction

Here's how your Wellbeing Officer can help you.

Watch video

How do I get in touch?

Each college has a team of Wellbeing Officers that you can contact. Many have appointments available throughout the week, and these can typically be arranged either face-to-face or remotely, making it more convenient for you to get the help that you need.

You can find the right Wellbeing Officer for your school or level of study by exploring the Wellbeing information for your college on the student intranet

Here’s what some of you had to say about your Wellbeing Officers:

“The service was amazing – really attentive and made me feel like my problems were valid. I was also offered a lot of useful advice on how to move forward and what services are available to me.”

“Very quick response and very empathetic to the situation! Thank you for your hard work!”

Continued investment in Wellbeing Officers is just one of the ways that we are working with your feedback to shape the provision of our mental health and wellbeing services.

Look out for our next email which will focus on some of the concerns and barriers that you have raised around accessing mental health and wellbeing support. We hope it will encourage you to reach out if you feel that it’s ‘Time to Talk’. 

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Part of the Making it Happen Campaign

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