Time to Talk?

If you would like to talk to someone straight away, UBHeard is a 24/7 confidential listening and support service available to all students that you can access via phone, live chat or text message. 

There are also a range of other services available to you if you feel that you require urgent mental health support. 

Each school has their own Wellbeing Officer(s), who can provide practical and emotional support for you if you are experiencing personal problems, particularly when these might interfere with your studies.  

The Mental Health and Wellbeing team is staffed by experienced therapeutic practitioners that can help you to explore the difficulties you may be facing and will help you to develop effective strategies to overcome them. 

For help and guidance around university life and accommodation, our trained Student Mentors may be able to help.  

If you have been subjected to sexual violence and would like support, you can reach out through our “You Report, We Support” online tool. 

For 24/7 services, check out: 

• Mental Health Support Line 
• Urgent Mental Health Support 

For students living in university or partner accommodation, who need advice around accommodation and university life, Student Mentors run a drop-in service at the Mentor Office based at the Vale Hub, from Monday to Friday, 4pm – 8pm during term time.  

Taking care of your mental health and wellbeing is important in achieving your academic potential, but here at UoB, we understand that life happens and external factors can have a big impact on your studies.  

We have a range of confidential services that can help you to work through any problem you might be facing, whether that is around or outside of your studies: 

• UBHeard, our 24/7 listening and support service  

• Pause drop-in sessions  

• Therapeutic Support  

• For advice on university life and accommodate, Student Mentors can help 

Our ‘World of Wellbeing’ contains a wealth of further information, self-help resources and the full range of services available to you.

Based at St Francis Hall, next to the Guild of Students, the Multi-Faith Chaplaincy offers an inclusive space for prayer, meditation, and relaxation. Featuring a piano that is free to use, and tea and coffee facilities, the Chaplaincy is a safe space for all students to take time out to think, reflect or pray. Everyone is welcome; all faiths and none.

UoB’s ‘World of Wellbeing’ encompasses the full and extensive range of services available to support you in taking care of your mental health and wellbeing. Whatever you need, our ‘World of Wellbeing’ has a service for you.

As a student of UoB, you have access to a wealth of resources designed to help you to take care of yourself. From self-help guides written by clinical psychologists, to handy apps that you can download, our self-help tools are there for you to access as and when you need. You can access a range of resources to help you with everything from advice around eating well, sleep, alcohol and drug awareness, stress and much more.