Pause drop-in sessions


Jane Pause


Need a space to talk about your feelings? Pause are an NHS-backed initiative that offers you emotional support right here on campus!

Pause@UoB is a drop-in service, originally located in the Digbeth area of Birmingham, now providing a comfortable space on campus for you to talk about your mental health and emotional wellbeing. 

Available up to your 25th birthday, you can talk to one of our friendly team of qualified therapists, practitioners and trained volunteers without booking an appointment. Just drop in and see us at the following locations on campus, between 11:00 – 17:00:  

Tuesday and Wednesday: Community Hub, Bournbrook Pavilion* (location Y18 on the campus map)

Thursday and Friday: The Lodge* (this is the little house located at the top of the Green Heart, to the left of the North Gate entrance as you walk onto campus).

You can also access our telephone support, Monday - Saturday10:00 – 18:00 by calling 02078 414470 or email

*Locations and timings may change in line with current government Covid-19 guidance

Meet the team

Jane Thakoordin 

jane - Pause team memeber

Jane is the Hub Manager at Pause. Janes background is in social work,  she has always been committed to ensuring people receive the best quality services and help.  In her spare time she is an artist and spends time creating art work with her local community groups.

Jacqueline Maloney 

jacqueline - Pause team member

Jacqueline is a Wellbeing Practitioner at Pause, she has a strong background in mental health and care, and has worked in a variety of settings since 2005, including disability and empowerment, addiction and concurrent disorders, violence against women,  dementia and long-term care. Jacqueline’s interests include counselling, she enjoys helping people unpack their experience and interpretation of things and find ways to better navigate the world.

Rebekah Woodhouse 

Rebekah - Pause team memeber

Rebekah is a Wellbeing Practitioner at Pause, she enjoys meeting and supporting students and hearing about their studies. Rebekah is also interested in spirituality's impact on emotional wellbeing, as well as the effect of cross-cultural transitions.

Ellyse Rafferty 

ellyse - Pause team member

Ellyse is a Wellbeing Practitioner at Pause, her interests are making mental health as much of a priority as physical health and suicide prevention. In her spare time Ellyse also enjoys crocheting.

Alice Miller 

Alice Pause team member

Alice is a Wellbeing Practitioner at Pause,  she enjoys meeting new students and hearing about their university experiences. Alice is an advocate for ensuring that everyone has access to the appropriate support, regardless of who they are and where they come from.

More about Forward Thinking Birmingham

Forward Thinking Birmingham is the provider of mental health services for people up to the age of 25 in Birmingham.  The service offers support, care and treatment, making it easier for you to access the right support at the right time.  It is a partnership of organisations that have come together to support children, young people and families in Birmingham, and also works closely with the voluntary and community sector.

More about The Children's Society

The Children’s Society changes the lives of the country’s most disadvantaged children and teenagers by delivering frontline support services and campaigning for change. It works closely with a wide range of community and voluntary organisations to tackle poverty and neglect and is a lead researcher in the field of children’s emotional well-being.



Professional Services