Our students are able to access the BIA Wellbeing Service in-person or online. You can also access a range of University online resources and support at any time by using the following link.
We are committed to offering a friendly, accessible, confidential and non-judgemental service that actively listens to your concerns. We offer practical advice and support to students experiencing a personal or emotional problem affecting their studies.
We may signpost students to specialist support within central Student Services if this is appropriate. The BIA Wellbeing Service sits alongside the academic support offered to students on our Foundation and Presessional courses. We work closely with our EAP Tutors, Programme Administrative Teams and Programme Managers within the BIA as well as a range of University services and departments
We provide advice on a wide range of issues including:
- Personal or emotional problems or emergencies
- Health or disability issues
- Academic extensions and extenuating circumstances
- Safeguarding under-18s and vulnerable students
- Attendance and engagement concerns
- Returning home during term time
- Leave of absence requests
- Academic progress and study options
The BIA Student Wellbeing Service is made up of Julia Clarke (Wellbeing Officer), Ashlee Kirkendall (International Student Support Coordinator) and Ricky Joseph (Student Wellbeing & Experience Manager). You can contact us by:
Appointment: Click here
Email: bia-welfare@contacts.bham.ac.uk
Tel: +44 (0) 121 415 1104
If you are contacting us by telephone, and we are unavailable to answer your telephone call, please leave a brief message and your student ID number to help us identify you. We will get back to you via your University email.
If your query is urgent, we will do our best to offer an in-person or online appointment as soon as we can.