Contact us

 If you don’t think you have been charged the correct amount of fee, please email tsa@contacts.bham.ac.uk.

 For queries relating to fee payments please contact Accounts Receivable using the Finance Service portal. 

For advice on requesting paper copies of your documents, or how to view and share documents online please see the Frequently Asked Questions available on verify.bham.ac.uk

Proof of study letters:

If you are a current student, or an alumni who began their course after 2002, you can request a proof of study letter via verify.bham.ac.uk. If you need a letter containing specific detail, please visit our StudentHelp webpages covering our statement and letters.

 

If you began your course before 2002, you can request a proof of study letter.

If you have a query relating to student visas or immigration please consult the International Student Team web pages where you can also make an appointment to meet with an advisor.

To find out how to change details including your name or contact information please visit the My UOBdashboard. The myUOB app can be downloaded from your Android or Apple app store.

For assistance with registration, please go to studenthelp.bham.ac.uk where you will find the Welcome and Registration page. Here you will find Frequently Asked Questions on how to register, common errors and how to receive your ID card after registering with the University.

Any queries related to your application to study at the University should be directed to the Admissions Office using their online query form.

Please view studenthelp.bham.ac.uk where guidance is available on a range of other topics. You can also log a call through the ‘contact us’ function available at the bottom of each student help solution which will be assigned to the most relevant team to answer.