The award categories and winners for 2012 are:
Best Customer Experience Award
The individual or team who provides the best service experience to their customers.
Highly commended: Linda Smart / Cleaning Services Library
Winner: Stewart Turner / Chef Staff House
Most Inspirational Team Member Award
The individual whose positive attitude and values have inspired others or provided the best support for their colleagues.
Special mention: Jo Wheatley / venuebirmingham
Highly commended: Alan Diss / Fusion Kitchen Porter
Winner: Heidi Stephens / Library Café
Achievement of the Year Award
This award is for a team or individual whose contribution to a project or improvement to a process has had a significant impact and benefit to the University and/or its customers.
Highly commended: Lizzie Eustace / Sustainable Projects Co-ordinator
Winner: Jenna Beech / Fresh Thinking
Leader of the Year Award
This award is for any line manager, team leader or supervisor who has inspired performance through encouragement, development and motivation of their team during the last twelve months.
Highly commended: Nicola Cartwright / Fresh Thinking and Starbucks Manager
Winner: Sarah James / venuebirmingham
Team of the Year Award
The team who have demonstrated flexibility, motivation, commitment and enthusiasm and have shown their ability to work collaboratively as a group in order to achieve a common goal or departmental objective.
Highly commended: Matthew Fitzpatrick / Traffic Control Officers
Winner: Chris Hoad / Security Team
Make a Difference (MAD) Award
This award may be for a team or individual that has introduced or been involved with a new idea or innovation that has had a significant improvement and made a difference to their business area.
Highly commended: Adam Thickett / Raymond Priestley Centre
Winner: Kalpesh Palmer / Rios
Business Supporter of the Year Award
This is a dedicated individual from the wider University community (not a HAS colleague) who has provided exceptional support to enable us to deliver HAS objectives and improve our customer experience.
Highly commended: Matt Bridge / Senior Lecture in Coaching and Sports Science
Winner: Mark Roche and Team / Grounds and Gardens.
Directors Newcomer: Spencer Lee
Directors Team Award: Security and Traffic Services
Director Award: Andrew Aldridge
See the 2013 winners here