Contact Us

Whatever your query, we're here to help or point you in the right direction.

How to get in touch

Raise an online query through the Worklink Portal or find answers to casual work questions via our Chatbot.

Alternatively, you can contact us by phone: 0121 414 5000

We also are available for chat via our social media channels:


Our opening hours

Monday 10:00  - 16:00
Tuesday 10:00  - 16:00
Wednesday 10:00  - 16:00
Thursday 10:00  - 16:00
Friday 10:00  - 16:00


Worklink, Ground floor, Guild of Students, University of Birmingham, B15 2TU

Further Information

For further information on University term dates including University Closed Days, please visit the Key Dates webpage.

In compliance with Data Protection Law, the University is unable to divulge information relating to your account to a third party unless we are in possession of your signed consent with a completed 3rd Party Disclosure Form.

For more information about how the University might use your data, please visit our Privacy Pages.


Professional Services