University life is exciting, but it also comes with its fair share of challenges. Available for ALL registered University of Birmingham students, UBHeard is a free confidential listening support service that gives you immediate emotional and mental health support 24 hours a day, 7 days a week, 365 days a year.
If you’re in the UK, access the free UBHeard service by calling the 24/7 confidential helpline on 0800 917 9379 (Freephone UK*) to speak to a trained counsellor.
As well as access to an online portal, you can also download the free Wisdom App from the App Store (iOS) or Google Play (Android) for a range of features including contacting a dedicated wellbeing counsellor using live messaging and video calls. This is ideal for UoB students not in the UK and replaces the international number. Wherever you are in the world, this makes accessing the service easier and more accessible.
- Download the app or log in using this online link
- Enter the UoB unique code: MHA323213 (only required on initial sign-up)
- You’ll then need to set up a profile adding in your details such as name, date of birth and a contact number.
- The icon in the top righthand side can be used for accessibility requirements and if you’d like to change the default language.