Your wellbeing

We're here for you

Our village teams work round the clock to ensure you have a great time with us. If you’re concerned about safety in your flat or one of your flatmates, please get in touch with your Customer Service Manager.

Our Community Safety and Security teams are also available on campus to provide expert advice and reassurance. Visit their Community Safety Hub on campus to get a free D-lock and property marking for your bike.

Community Safety and Security

Keeping you safe and secure

Our fire safety guide will ensure you know what to do if there's a fire in your halls, plus how to prevent one in the first place. To help you feel safe and at home during your time with us, we have also introduced a Resident Engagement Strategy and made it easier for you to report any building safety issues. 

Find out more

Download the SafeZone App

For extra peace of mind while in your accommodation, we recommend downloading the University’s SafeZone App. Free to download and easy to use, it will connect you to our Community Security and Safety teams, as well as Emergency Services, if you ever need support.

Discover SafeZone

Top tips for international students 

There will be many things that are different about living in the UK to your home country. To help you feel happy and safe here, we have pulled together some top tips for living and studying safely in the UK, plus advice on what to do if you need help or think you’ve been scammed.

Find out more 

Student life with an allergy

Living and sharing a kitchen with others when you have an allergy can be tricky. We’ve pulled together some top tips with help from students like you to help you get the most from your student experience, while keeping yourself healthy.

Tips for living with an allergy