Your wellbeing

A home is a place where you feel safe and secure. Your student accommodation should be no exception.

Below you’ll find everything you need to know to keep your student home safe, plus who to call if you need help.  

Fire safety

Everyone knows how important it is to keep your home safe. As part of a community of thousands of other students, you should take all the precautions you would in your own home (and more) to ensure everyone’s safety.

Our fire safety video covers everything you need to know to do just that. At just over three minutes long, it’s a quick watch that may help you save a life.

We would like to highlight the following key messages:

  • Never leave cooking unattended, and make sure to ventilate your kitchen well if there’s smoke – cooking is the most common cause of fires and fire alarm activations in accommodation.
  • Never cover smoke detectors – these ensure the alarm is raised quickly in the event of a fire. If any smoke detectors are found covered, you will be charged for the detector to be checked to ensure it’s still operational.
  • Never prop open fire doors – these are critical to slowing the spread of fire and are therefore important pieces of life-saving equipment. Propping open fire doors is a serious breach of contract.

You are not permitted to charge electric scooters or bikes within your accommodation. Also, please do not use rice cookers, kettles or toasters in your room, or leave plugged-in fans or heaters unattended.

For more information, please visit the ‘Your safety’ section of the Accommodation Pass (available to students in University accommodation only).

We're here for you

Our village teams work round the clock to ensure you have a great time with us. If you’re concerned about safety in your flat or one of your flatmates, please get in touch with your Customer Service Manager.

Our Community Safety and Security teams are also available on campus to provide expert advice and reassurance. Visit their Community Safety Hub on campus to get a free D-lock and property marking for your bike.

Community Safety and Security

 

Student talking to members of the Community Safety and Security team outside the Community Safety Hub.

Download the SafeZone App

For extra peace of mind while in your accommodation, we recommend downloading the University’s SafeZone App. Free to download and easy to use, it will connect you to our Community Security and Safety teams, as well as Emergency Services, if you ever need support.

Discover SafeZone

 

Close up of hands pointing to the SafeZone App on a phone

Top tips for international students 

There will be many things that are different about living in the UK to your home country. To help you feel happy and safe here, we have pulled together some top tips for living and studying safely in the UK, plus advice on what to do if you need help or think you’ve been scammed.

Find out more 

 

International students laughing together as they walk

Student life with an allergy

Living and sharing a kitchen with others when you have an allergy can be tricky. We’ve pulled together some top tips with help from students like you to help you get the most from your student experience, while keeping yourself healthy.

Tips for living with an allergy

 

Student pouring pasta into a pan in their kitchen

Colleges

Professional Services