Mental Health and Wellbeing services are now reopen remotely

We have been working to safely reopen our Mental Health & Wellbeing services following closure as a result of the current COVID-19 pandemic and, we are pleased to inform you we are now able to offer remote email and Skype services for both counselling and wellbeing support for Birmingham based students.

To register for Mental Health & Wellbeing remote services, and for any further updates on our services over the summer period, please visit our personalised support page. For up-to-date information on what other support is currently available, please visit our temporary Wellbeing page.


If you are feeling as though your mental wellbeing is suffering, it is important that you begin to seek help. Although it’s normal to feel anxious, sad and stressed at times, if it is affecting your everyday life then it is important to seek help and advice. There are a wide variety of support systems in place to help you on your journey, and the University of Birmingham is here to support you throughout.

Wellbeing Officers

Each School has their own Wellbeing Officer(s), who are able to provide practical and emotional support for you if you are experiencing personal problems, particularly when these might interfere with your academic work. They can recommend sources of professional help and, if appropriate, will guide you through the extenuating circumstances process.

Find out how and when you can contact your school’s Wellbeing Officer(s).

Check-in service

The check-in service is run by the University of Birmingham’s Mental Health and Wellbeing Service, and is available to all students at the University, regardless of whether or not you have used any of our support services previously. The 30 minute slots provide you with the opportunity to talk to one of our psychological practitioners about your personal concerns, and to find out more about the further support and resources available to help you get the most out of your time at university.

The check-in service is suspended due to restricted campus opening.


Nightline is an anonymous, confidential, non-judgemental and non-directive listening and information service run by students, for students. They promise to listen and support you as you talk through whatever's on your mind.

It is likely that Nightline is currently suspended due to restricted campus opening.

You can contact Nightline via phone (0121 472 4621 - this number can be found on the back of your Student ID), email, instant-messenger, or in person at St. Francis Hall on campus. They’re available 6pm - 8am during semesters for phone calls and instant messages, until midnight during semesters for drop-ins, and all year round by email.

Click here to find out more about Nightline.

Pause Drop-In

The new Pause drop-in service is a comfortable, safe and open space on campus for mental health support, exclusively for University of Birmingham students. Based on Forward Thinking Birmingham’s own Pause service, you can drop in, no appointment needed, to access specialist support from their friendly team of qualified therapists and volunteers.

Find out more about Pause@UoB


Throughout the year, we offer a variety of workshops to help you explore some relatively common issues, understand how they affect you, and think about strategies for managing them throughout your time as a student. These one-off sessions are open to any student and cover a broad range of subjects - whether you’re struggling to settle in to life at university or you’re experiencing specific challenges and concerns, there’s a workshop that can help support you.

Wellbeing workshops are currently suspended due to restricted campus opening.

Personalised Support 

If you’re struggling with your mental health to a serious extent, you may feel that you need to access personalised support from our specialist Mental Health and Wellbeing Team. Personalised support comes in many different forms, but all will offer you a safe and confidential space in which to explore the difficulties you may be facing and develop effective strategies to overcome them.

After registering for personalised support, your first session will be an assessment of your situation with one of our friendly counsellors or psychological practitioners, looking into your current challenges, and then deciding on the best course of support. This might involve continuing in one-to-one support, or it may include other avenues such as workshops and groups, or external services such as your GP (Doctor) might also be recomended. If you’re studying abroad, on placement, or have certain accessibility needs, then online support is also available and can be an excellent option for support.

Registration for personalised support is now reopen remotely for Birmingham based students. To register for Mental Health & Wellbeing remote services, and for any further updates on our services over the summer period, please visit our personalised support page.


Professional Services