'Develop Your Communication Skills and Interpersonal Influence' course preview
Ignite curiosity, attention, trust and respect.
Introduction:
1. Communicating with your colleagues
How to make requests effectively – 2m 59s
When to use the phone or send an email – 3m 29s
How to interpret nonverbal cues – 3m 10s
2. Communicating with your supervisor
How to manage expectations – 2m 25s
Get the guidance you need – 2m 57s
Ask your boss the right questions – 2m 48s
Know when to listen and when to speak – 3m 1s
3. Communicating in tricky situations
Communication and cultural differences – 3m 37s
How to handle an interruption – 2m 50s
How to respond to critical feedback – 3m 29s
How to communicate as an introvert – 3m 28s